FAQ's

Orders & Payments

Q: What payment methods do you accept?

A: Visa, Mastercard, American Express, Discover, Diners Club, JCB

Q: Why was my payment declined?

A: Common reasons: insufficient funds, bank fraud filters, wrong card details, or unsupported prepaid cards

Q: Is my payment info safe?

A: Yes! We use bank-level security and never store your full card details.

Delivery & Items

Q: How fast is delivery?

A: Our bot sends Roblox trade requests within 15 minutes of payment

You MUST:

Be online in Roblox

Have inventory space

Accept trade within 10 minutes

Q: I didn't get my item!

A: First check:

Correct Roblox username?
Online during delivery?
Inventory space available?
Trade notifications ON?

If still missing, email hi@mm2.gold with Order ID

Q: Are items legitimate?

A: Yes - all items are obtained fairly through gameplay/trading

Refunds & Issues

Q: Can I get a refund?

A: Only if:

Our system failed (verified by logs)

Duplicate charge occurred

No refunds for: user errors, Roblox bans, or changed mind

Q: Will I get Roblox banned?

A: WARNING: Buying/selling items for real money violates Roblox rules and may cause permanent bans. We cannot protect your account

Security & Trust

Q: Is MM2Gold safe?

A: We've served 350,000+ customers with instant automated delivery and 24/7 support

Q: Do you need my password?

A: NEVER! We only require your Roblox username

Policies

Q: Are you an official Roblox?

A: No - we're an independent marketplace not affiliated with Roblox or Nikilis

Q: Why age check?

A: Law prohibits services for users under 13.

Support

Q: How to contact you?

A: Fastest help:

Email: hi@mm2.gold (include Order ID)

Q: Bulk discounts?

A: Yes! Email: hi@mm2.gold for 10+ godlies/chromas

IMPORTANT WARNING

MM2Gold is UNOFFICIAL
Real-money trades risk PERMANENT ROBLOX BANS
We're not liable for lost items/accounts

By using our site, you accept these risks

Need help now?

Contact

Business Name: Two Blocks LLC trading as MM2Gold

Registration Number: 21289068

Address: 1911 Grayson Hwy, Grayson, Georgia 30017,United States.

Email: hi@mm2.gold

Phone: +16784339901

Business Hours: 9 AM-5 PM (Mon-Fri), (GMT-05:00) Eastern Standard Time (New York).